FAQ

We offer a 7-day return period from the date of delivery. Returns are accepted only for non-offer products that are in their original, unused condition. To initiate a return, please contact us at support@lemesee.com within 24 hours of receiving your order.

Exchanges are available only for non-offer products. If you wish to exchange an item, please inform us within 24 hours of delivery. The product must be in its original condition with all tags intact. Please note that exchange requests are subject to product availability.

Yes, all our product prices include GST (Goods and Services Tax). There are no hidden charges.

• Delhi NCR: We deliver within 2 working days.
• Rest of India: Delivery takes 5-7 working days. Orders are processed within 24 hours of confirmation.

No, we do not offer international shipping. We currently serve customers within India only.

You can reach our customer support team via email at support@lemesee.com or call us at +91-7294093949. Our team is available to assist you with any queries or concerns.

We accept various payment methods, including Credit/Debit Cards, Net Banking, UPI, and popular mobile wallets. All transactions on our website are secure and encrypted.

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on our website or through the courier partner’s website.

If you receive a damaged or defective product, please contact us immediately at support@lemesee.com or call us at +91-7294093949. We will guide you through the return or exchange process.

No, we operate exclusively online. All our products are available for purchase through our website, https://lemesee.com.

Our customer support team is available from 10:00 AM to 8:00 PM IST, Monday to Saturday. We are closed on Sundays and public holidays.